Supply Chain Command Center FAQs

A Logistics Control Tower is the command center for transportation and DC execution. It fuses real-time shipment, carrier, yard, and warehouse signals into one view, detects risks (delay, capacity, dwell), and recommends mitigations (reslot, reroute, retender). Playbooks coordinate teams and partners, while predictive ETAs and exception alerts keep promises on time. Scenario planning helps balance service, cost, and sustainability (e. g., mode swaps, consolidation). Net: fewer surprises, faster recovery, and better OTIF.

A Planning Control Tower connects demand, supply, inventory, and financial plans on a single data backbone. It continuously monitors plan vs. actuals, highlights KPI drift (service, margin, inventory), and guides rapid plan-monitor-respond loops. Planners can run what-ifs (price, promo, lead time, capacity), evaluate trade-offs, and align decisions across S&OP/S&OE, and IBP. By closing the loop between sensing and re-planning, it cuts fire drills and drives measurable, cross-functional outcomes.