What is Pick Up and Drop Off Processing?

Pick Up & Drop Off Processing provides a standardized, auditable counter/locker workflow for both directions. For pick-up, it validates identity, confirms payment/age-restricted rules, and completes handoff scans. For drop-off, it verifies return terms, prints labels/QRs, records condition notes, and routes items appropriately. The system posts real-time status to customer communications and inventory services, reducing queues, misplacements, and refund delays.