What is Blue Yonder Pick Up Drop Off Processing?

Pick Up Drop Off (PUDO) Processing orchestrates both customer pick-ups and returns at counters, lockers, or partner sites. It handles identity checks, appointment/slot management, multi-order batching, and real-time notifications. For drop-offs, it validates policies, prints labels/QRs, and books return routes; for pick-ups, it confirms payment and releases inventory. All events sync to OMS/WMS, so ATP, promise dates, and customer communications stay accurate.