What is Blue Yonder Drop-Off Kiosk?

DropOff Kiosk enables self service returns at stores, lockers, or partner locations. Shoppers scan a QR, print/attach a label (if needed), and deposit items in a designated bin. The kiosk validates policy, reason codes, and identity, then triggers instant or conditional refunds or exchanges. On the back end, it routes items to the right node, updates inventory reservations, and provides operations with volume, SLA, and exception reporting. Result: shorter queues, happier customers, and lower handling cost.